.png)
Shipping and Refund Policy
Shipping Information
​We are delighted to offer free worldwide shipping on all orders.
​
Each item is carefully made to order, which means production and delivery take a little extra time to ensure the best quality. Please allow up to 2 weeks for your order to arrive from the date your purchase is confirmed.
​
Delivery times may vary depending on destination, customs processing, local postal services, or periods of high demand. We appreciate your patience and support while we prepare and send your order.
​
Please make sure your shipping details are entered correctly at checkout, as we cannot guarantee changes once production has started.
Refunds, Returns & Exchanges
As all of our products are custom-made and produced specifically for each order, we are generally unable to accept refunds, returns, cancellations, or exchanges once an order has been placed.
​
To avoid disappointment, we kindly ask that you:
-
Carefully review the size guide before ordering
-
Double-check the fit, style, and product information
-
Ensure all order details are correct before completing your purchase
​
If you are unsure about sizing, fit, customisation options, or have any special requests or additional requirements, please contact us before placing your order. We are happy to answer questions and discuss possible adjustments where available.
​
If there is an issue with your order upon arrival, please get in touch with us as soon as possible and we will do our best to assist.
​
Thank you for your understanding, patience, and support — every order helps support our mission and community.